Turbo Service International

[ case study ]

Business-critical applications for a worldwide marine service provider.

mobile phone illustration screen diaplaying turbo servive international logo and close up image of turbo blades

The challenge

Turbo Service International (TSI) is a leading marine and power turbocharger service and parts supplier with a worldwide network of facilities. Given the scale and complexity of TSI's operations, the company faced significant challenges in managing the large volumes of data and numerous workflows associated with turbocharger repair and maintenance.

Efficiently tracking and coordinating repair activities across diverse teams and locations was essential to maintaining operational excellence and customer satisfaction.

The formula

We developed the iTurbo system, a comprehensive set of web and mobile applications designed to streamline and optimise TSI's repair and maintenance processes. The system is tailored to the specific needs of different user groups within the organisation, offering intuitive, role-based applications for Head Office, Engineers, Inspectors, and Subcontractors.

Key features include work order management, service and inspection reports, data management for ships, turbos and components, media files, and much more.

The results

The iTurbo system has become integral to TSI’s operations and has significantly impacted business performance and decision-making. We work closely with TSI to maintain and support the system, and we continue to develop and evolve the suite of applications in line with the organisation's ongoing needs.

We remain committed to our successful and long-standing partnership with TSI, which has lasted over a decade.

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